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The Patient Advocacy Service has launched its 2023 Annual Report. The Report presents the key activities, statistics, and achievements of the Service and showcases the continuing growth in demand for independent advocacy services in Ireland. The Patient Advocacy Service, commissioned by the Department of Health and delivered by the National Advocacy Service for People with…

The Patient Advocacy Service, today celebrates its five-year anniversary, marking an important milestone in its efforts to support patients of acute hospitals and nursing home residents with complaints about their care and following a patient safety incident. The Service has supported over 6,500 patients and nursing home residents since it was established in 2019. The…

The Patient Advocacy Service welcomes the commencement of the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023. The Act introduces a legal requirement for Open Disclosure following a serious notifiable incident and will ensure that patients and their families are informed of any such incidents and are included in any subsequent investigations. The health…

The Patient Advocacy Service welcomes the announcement this week by Minister for Health, Stephen Donnelly, that the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023 will be commenced in the coming days. This announcement comes at a fitting time, as we celebrate World Patient Safety Day, a week filled with events highlighting the World…

The Patient Advocacy Service has announced the launch of its second annual Casebook. The Casebook provides a comprehensive overview of the crucial work undertaken by both services, highlighting the positive impact of independent advocacy on individuals’ lives and the protection of their human rights. The Casebook, a joint publication by NAS & the Patient Advocacy…

The Patient Advocacy Service has launched its 2022 Annual Report. The Report presents the key activities, statistics, and achievements of the Service, including the expansion of its remit to people living in Private Nursing Homes. The Patient Advocacy Service, commissioned by the Department of Health and delivered by the National Advocacy Service for People with…

The Patient Advocacy Service has announced plans to expand its advocacy remit to people living in private nursing homes.  The Patient Advocacy Service is an independent, free and confidential Service which currently provides information and support to people who want to make a complaint about an experience they have had in a public acute hospital…

 The Patient Advocacy Service has launched its 2021 Annual Report. The Report presents the key statistics and achievements of the Service during a year when Covid-19 restrictions continued to impact on our work and the people we support. Despite the difficulties posed by Covid-19, in 2021 the Patient Advocacy Service provided advocacy in 1,205 complaint enquiries, an increase…

People using public acute hospitals in Ireland continue to deal with challenging and often traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. During 2021 and 2022, patients and their families have reported issues such as visiting restrictions still being in place, ongoing poor communication from hospitals wards…

Read the full Annual Report 2021  Read the Easy-to-Read Version of the Annual Report 2021 While Irish society emerged in 2021 from the unprecedented restrictions imposed by the Covid-19 pandemic, people with disabilities continued to face challenging and often life changing situations. These have included delayed court hearings, delayed transfers from residential settings and problems…