The Patient Advocacy Service has announced plans to expand its advocacy remit to people living in private nursing homes. The Patient Advocacy Service is an independent, free and confidential Service which currently provides information and support to people who want to make a complaint about an experience they have had in a public acute hospital…
Patient Advocacy Service Launches Annual Report 2021
The Patient Advocacy Service has launched its 2021 Annual Report. The Report presents the key statistics and achievements of the Service during a year when Covid-19 restrictions continued to impact on our work and the people we support. Despite the difficulties posed by Covid-19, in 2021 the Patient Advocacy Service provided advocacy in 1,205 complaint enquiries, an increase…
People Using Public Hospitals Continue to Face Covid-19 Related Disruptions
People using public acute hospitals in Ireland continue to deal with challenging and often traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. During 2021 and 2022, patients and their families have reported issues such as visiting restrictions still being in place, ongoing poor communication from hospitals wards…
Launch of NAS & Patient Advocacy Service Annual Report 2021
Read the full Annual Report 2021 Read the Easy-to-Read Version of the Annual Report 2021 While Irish society emerged in 2021 from the unprecedented restrictions imposed by the Covid-19 pandemic, people with disabilities continued to face challenging and often life changing situations. These have included delayed court hearings, delayed transfers from residential settings and problems…
National Advocacy Service Awarded Tender to Deliver Ireland’s Patient Advocacy Service for Further Five Years
The National Advocacy Service for People with Disabilities (NAS) will continue to deliver Ireland’s Patient Advocacy Service for another five years. Following a competitive tendering process, the National Patient Safety Office in the Department of Health (DoH) has awarded the contract for the Patient Advocacy Service to NAS, running from October 2022 until October 2027….