Read the Annual Report 2020 (Click on Link) Read the Easy-to-Read Version (Click on Link) The Patient Advocacy Service and the National Advocacy Service for People with Disabilities (NAS) have today launched their 2020 Annual Report. The Annual Report presents the key activities, statistics and achievements of both Services during a challenging year that was significantly…
New Reports Urge Health and Social Care Services to Learn from People’s Negative Covid-19 Experiences
Many people using health and social care services in Ireland, including public acute hospitals, community services and nursing homes, have dealt with traumatising experiences due to the restrictions and disruptions caused by the impact of the Covid-19 pandemic. Given the ongoing impact of the Covid-19 virus, it is crucial that health and social care services…
New ‘Advocacy Matters’ Reports Reveal Devastating Impact of Covid-19 on People with Disabilities
People with disabilities have been among the worst affected groups in Irish society by the Covid-19 pandemic. They have faced traumatising and life changing experiences, including isolation, anxiety and depression, and their views about their own lives have often been overlooked by the Services looking after their care. These are among the key findings of…
Patient Advocacy Service Offers Support to Residents of HSE-operated Nursing Homes
From today (14 May 2021), the Patient Advocacy Service will be expanding its remit to provide advocacy support to residents of HSE-operated Nursing Homes. Since the Service’s launch in October 2019, we have been providing a free, independent and confidential service to support users of public acute hospitals making or intending to make a formal…
Ombudsman’s report recognises importance of Advocacy support for younger people in nursing homes
The National Advocacy Service for People with Disabilities (NAS) welcomes the findings of the ‘Wasted Lives’ report published today (Wednesday 05 May, 2021) by the Ombudsman, calling for a better future for younger people living in nursing homes in Ireland. NAS, which is funded by the Citizens Information Board, provides free, independent and confidential representative…
Patient Advocacy Service & HSE pledge to improve support for people making complaints about care in public hospitals
Ireland’s newly established Patient Advocacy Service and the Health Service Executive (HSE) have pledged to work together to further improve support services for people who wish to make a complaint about the care they have received in public acute hospitals. The two organisations have signed a Memorandum of Understanding (MoU) which sets out their commitment…